Question 1

What is Homent?

Accepted Answer

Homent is a family coordination app for school runs, medicine, pickups, dinner, notices, and a shared household board. Parents, grandparents, helpers, and elderly members stay in sync from their phones. A wall tablet and care sensors are optional add-ons.

Question 2

Is Homent the same as Homent Capital?

Accepted Answer

No. The family app is a product of Neural Teller Limited in Hong Kong. It is not Homent Capital, not the Homent food-delivery apps, and not Homent Living.

Question 3

Who is Homent for?

Accepted Answer

Families who coordinate children and/or elderly parents at home — including dual-income households with a helper. Each person gets a role: caregiver, parent, or family admin.

Question 4

How do I see who is on school pickup?

Accepted Answer

Pickup and drop-off are named on each event. The helper sees her own runs in the Family App. You update once; phones stay in sync. Print A4 when elders will not open the app.

Question 5

Is Homent a medical or fall-detection device?

Accepted Answer

No. Homent Care Sensors are consumer smart-home electronics, not medical devices and not a life-safety system. Presence and optional fall alerts must not be used for diagnosis, treatment, or medical-grade monitoring.

Question 6

Does Homent use a camera or microphone?

Accepted Answer

No. Care sensors use mmWave presence only. They do not capture camera images or audio.

Question 7

How much does Homent cost?

Accepted Answer

The family app is free forever — no subscription, no credit card, no feature tiers. Care sensors are optional hardware (USD 38 plus SF Express). The full note is on Why free?

Question 8

Which phones and tablets work?

Accepted Answer

The Family App runs on iPhone and Android. The Display App — or a browser — can turn an existing iPad or Android tablet into a wall board. Native apps need iOS 15.5+. The browser board works on iPadOS/iOS 12.5+ Safari and Android 8+ Chrome.

Question 9

How do helpers and family members join?

Accepted Answer

Create a family in the browser at homent.app (no credit card), then invite people with a link or QR code. They join in the Family App. You approve each new phone or tablet once.

Question 10

Can I import Google Calendar?

Accepted Answer

Yes. You can import selected Google Calendar days (read-only), then set attendees and pickup or drop-off so work events stay off the family board.

Question 11

Can I print a schedule?

Accepted Answer

Yes. Export an A4 PDF for one person or for caregiver tasks — a few days, a week, a month, or a custom range — as a table or a calendar for the fridge.

Question 12

How does Homent handle my data?

Accepted Answer

Family data stays in your household workspace. Homent does not sell personal data or build advertising profiles. Connections use HTTPS. You can download a JSON archive and delete your account from My Profile.

Question 13

What are Homent care sensors?

Accepted Answer

Optional kits (USD 38 plus SF Express). No camera, no microphone. You can get presence alerts when someone arrives, or when nobody does. Fall detection is optional if you mount the kit on the ceiling. They are not medical devices.

Question 14

Can I delete my account?

Accepted Answer

Yes. Remove your account and owned family workspaces from My Profile. See the Privacy Policy and Terms & Conditions, or email hello@homent.app.